Conditions d’utilisation

Terms of Service

Effective Date: April 2024
These Terms of Service (“Terms”) govern your use of RAUNOVA’s website and purchases. By using our site or placing an order, you agree to these Terms.

1) Who We Are

RAUNOVA has been operating since April 2024. For questions, contact:
CUSTOMER@RAUNOVA.COM
3737 Wascana Parkway, Regina, SK S4S 0A2, Canada

2) Eligibility

You must be at least the age of majority in your region to purchase from our site or use it under supervision of a parent/guardian.

3) Orders and Payment

  • All orders are subject to acceptance and product availability.

  • We reserve the right to refuse or cancel orders (e.g., suspected fraud, incorrect pricing, inventory issues).

  • Prices and product descriptions may change at any time.

  • Payments are handled through third-party payment processors.

If we cancel an order after payment, we will issue a refund to the original payment method when possible.

4) Shipping and Delivery

Shipping timelines are estimates and not guarantees. Title and risk of loss may pass to you upon delivery (or as required by law). See our Shipping Policy for details.

5) Returns and Refunds

Returns are governed by our Return & Refund Policy. By placing an order, you agree to that policy.

6) Product Use and Safety Disclaimer

RAUNOVA products are intended for general fitness and lifestyle use. Results vary and depend on consistency, intensity, nutrition, and personal factors.

You agree to use products safely:

  • Follow included instructions

  • Stop using if you experience pain or discomfort

  • Consult a professional before starting a new fitness routine, especially if you have medical conditions, are pregnant, or have injuries

RAUNOVA is not responsible for injuries caused by misuse, failure to follow instructions, or ignoring health guidance.

7) Intellectual Property

All content on this site (text, graphics, logos, product images, and design) belongs to RAUNOVA or its licensors and is protected by applicable laws. You may not copy, distribute, or use it without written permission.

8) User Conduct

You agree not to:

  • Use the site for illegal activities

  • Attempt to hack, disrupt, or misuse the site

  • Submit false information or impersonate others

  • Upload malicious code or spam

9) Limitation of Liability

To the fullest extent permitted by law, RAUNOVA will not be liable for indirect, incidental, special, or consequential damages arising from your use of the site or products. Our total liability for any claim will not exceed the amount you paid for the product at issue.

Some regions do not allow certain limitations, so parts of this section may not apply to you.

10) Indemnification

You agree to defend and indemnify RAUNOVA against claims arising from your misuse of the site, violation of these Terms, or infringement of third-party rights.

11) Third-Party Services

Our site may link to third-party tools or websites. We are not responsible for third-party content, policies, or practices.

12) Governing Law

These Terms are governed by the laws applicable in Saskatchewan, Canada, without regard to conflict of laws principles, unless your local consumer laws require otherwise.

13) Changes to Terms

We may update these Terms from time to time. Updated terms will be posted with a revised effective date.

14) Contact

RAUNOVA
3737 Wascana Parkway, Regina, SK S4S 0A2, Canada
CUSTOMER@RAUNOVA.COM